Crash Champions Collision Repair Tucker

If you have the time, read this! I had a collision with a deer which caused me to need a new front bumper, hood, right fender and radiator. My vehicle was drivable and I drove it to Crash Champions/Service King or whichever they go by. They took the job, order parts from LKQ. They kept delaying my repair time due to "back ordered parts". When I did my own research I was able to find the parts OEM through Mopar that could be delivered same day or next day. After having my vehicle for approximately 30 days for a from bumper and hood repair the alignment of my hood was incorrect, the front bumper was also not aligned, my AC was not blowing cold due to it not being charged, my engine kept overheating because MY RADIATOR FAN WAS NOT PLUGGED IN which ultimately damaged my engine! The front des

First time in here, hopefully my last. This team did a great job from start to finish. I was kept in the loop on the progress of my vehicle through texts, which was perfect with my busy work schedule. I would recommend them to anyone. Tamika was very professional and took the time to listen as I explained things I felt needed to be checked as part of the damage done. I was not really happy with the USPS, for the damaged they caused to my car, but the team at Crash Champions put her back together in a timely manner, and I am happy with the results. On the plus side, the repairs come with a lifetime guarantee. I put the before and after photos as well.

Do not use this shop. Idk about the company as a whole but this shop is terrible. Read the reviews! Car has been there for 2 months. They tried to give me my car unfinished like it was all done, they told my insurance that is was complete, Then sent my car to a dealership to get it fixed and don’t return the dealership calls or emails so they can get paid and return the car! Complete lack of communication on what’s going on with vehicles and the owner! They lie over the phone when you have to call to get any info on your car Just terrible.

Jay D is the real deal! Extremely efficient! Once I took my vehicle for an estimate, she coordinated every aspect of the repair with urgency and professionalism. The damaged area is undetectable and the detailing was evident at pick up. Thank you to all the staff and repairmen!

Worst body shop in Atl ! They had my car for over 2 months now…. They give me a pick up date then change the pick up date the day I’m supposed to pick it up ! Save yourself time and frustration don’t come here ! (If I could give negative reviews I would )also the staff is extremely rude and has a attitude