Criswell Nissan Service Department

Always great service for Criswell Nissan Deuce as an excellent job takes care of my car and my son and daughter‘s car

My Altima has defective headlights due to how they were placed in the vehicle. The lights are very low at night. I called Nissan to be told that I missed the class action lawsuit they had for the issue, and now I have to pay $1500.00 to replace the lights myself. Nissan has shown that they do not care about their consumers and I’ll NEVER purchase another Nissan again. Buyer beware! When I called into the service center here and Nissan customer care- they took zero accountability for the defect and zero concern for the safety of the consumer. I’ll be trading my Nissan in before I pay $1500 for something I shouldn’t even have to pay for.

I take my Nissan Altima here every once in a while when I don't feel like doing my own oil change or my family mechanic is too busy. Took it there (07/02/22) to have oil change done, as well as a tire rotation (front wheel drive, forward cross pattern.) Also take it there when I need multipoint inspection to make sure things are good. I don't believe it was actually done as family mechanic stated a part needed to be replace (and I wanted to see the exact parts I needed for that repair) and the inspection had no results even though it would have been seen when rotating tires and been under the "under vehicle" section, not even the passenger windshield wiper was listed when rubber was half torn and I feel like that is usually something service always tells you about lol. Then the tire rotati

Service was fast and convenient at Criswell Nissan. My advisor Pai was fantastic and kept me updated on what was happening with my vehicle to whole time it was in service. I highly recommend the Criswell Nissan service department and in particular my service Advisor Pai!

I had an amazing experience here which is not something I can usually say when I have to deal with an auto dealer! Mark and David were amazing, super nice, super helpful and most importantly they were super honest. The rest of the staff was super nice too.