Crouch Automotive

VERY DISAPPOINTED! On 12/12/25 I stopped at Rising Sun Crouch Automotive to schedule an appointment & described to Christian (Crouch Automotive employee at the counter) the issues of concern. On 12/16/25 @ 9:40 a.m. I took my vehicle to the appointment with the few specific issues that I again communicated to Christian. Issue #1: neither key fob unlocked or started the vehicle (the main reason for taking my vehicle to a shop). I told him I had already tried 5 new batteries in the one key fob & 2 new batteries in the other. Issue #2: the driver's side window goes down but doesn't always go back up easily, that it would eventually go up, however, while I have the vehicle at the shop, could that be checked. Issue #3: three lights on the dash (I showed a photo) stay on, however, don't affect t

I had an excellent experience at Crouch Auto!! From the moment I walked in, the staff was professional, honest, and very knowledgeable. They took the time to explain what was going on with my car in a way I could understand, and they never tried to upsell unnecessary work. The service was fast and efficient I got my car back earlier than expected. The pricing was fair, and I really appreciated the transparency and integrity throughout the whole process. If you’re looking for a reliable, trustworthy mechanic who gets the job done right the first time, this is the place to go. Highly recommend!!! And thanks to the nice young man who assisted me Austin Crouch

Great company and excellent service! Austin was very helpful and really sealed the deal when it came to the customer experience. If you need vehicle repairs, at a great price, this is the place for you!

I made an appointment on Tuesday to have work done my E-250 rv hightop. The guy look at my vehicle and said Thursday morning. I show up today Thursday at 8:10am and the same guy says sorry we can't work on it bc it's too high and won't raise high enough on the lift. I remember a day when mechanics used to crawl under cars to work. There excuse doesn't work unless they are just being lazy and didn't want to bend over. Im very disappointed with the scheduling supervisor for wasting 3 days of mine. I could have just found another place on Tuesday if he had just said so. Pathetic

Last week I had car issues driving up from VA. The car brake lights were out and the car was not accelerating. I did not know what to do, but came across Crouch Automotive. Even though it was almost closing time the mechanic took the time and effort to run diagnostics on the car to determine the issue. At one point three individuals came to check on the issues to troubleshoot. By the end of it they repaired a blown out tail light and made sure I was able to continue on my trip. They did not even charge for this service. I highly recommend this shop in case you find yourself in a similar situation or just need to have some work done on your car! Excellent customer service! Thank you.