Cupertino Auto Tech

I have been a customer at this shop for about two years. The shop recently changed ownership, and the new owner is professional and honest when you communicate with him directly. Unfortunately, there is a serious issue with one Chinese-speaking staff member. When I went in for service, this staff member immediately pushed a “major service” simply because my car is old, without checking the vehicle or asking about its condition. I clearly told the owner that I only wanted an oil change and for them to check the transmission fluid, and to call me if anything needed to be replaced. The next day, when the shop called, I asked this staff member to help translate because of the language barrier. Instead of confirming with the owner, he laughed, said my car was very old, and insisted the trans

Great service! They are very professional, reliable and kind; the prices are very very reasonable in both working hours and parts; when you see the bill and check the prices of the parts online there is almost no difference, which is pretty unusual as most places add a big percentage on parts. On top of that they are 100% honest: yesterday I went there thinking that my car had a serious overheating problem and they called me a couple of hours later telling me that the car was OK and the problem was caused by an incorrect usage of AC; they (the owner and Carlos) kindly explained to me the issue when I picked up the car today and didn't charge anything. My car is an old Toyota Camry and my business with them is mainly maintenance, which for this car is very cheap: basically some oil a couple

very good service and affordable price, I have been charged for more than $400 for the same service at my Honda dealership but here saves me a lot of money and time and the Steve is very reliable to also check my oil refill request with me. Will come back again in the further for sure. Highly recommended this one to the other car owners.

Steve is a man of integrity. He is honest with everyone, even if you have no clue of any car repair jargons. Also his prices are way better than the dealers. I have known and used his service for over 20 years on all my cars. I just hope he does not retire too soon!!! In one case, a replacement engine failed, he honored the warranty and redid the job completely for free. Most shops would find a way to wiggle out of that one and try to charge you more.

I’ve been a loyal customer of Cupertino Auto Tech for over 15 years, and I can confidently say Steve is hands down the best car mechanic in the Bay Area. He’s honest, reliable, and incredibly knowledgeable about cars. Steve goes above and beyond to take care of his customers. Not only does he keep my cars running smoothly year after year, but he’s also the person I trust for advice on buying and selling cars. In fact, I bought my very first car through him, and it was one of the best decisions I’ve ever made! What sets Steve apart is his integrity. If he doesn’t have the tools to fix a problem, he won’t just leave you hanging—he’ll give you solid advice and connect you with other trusted businesses that can help. That level of honesty is rare and incredibly appreciated. If you’re lookin