Customer First Auto Group

Westport, MA · Car dealer

Rating
1.2/5
★☆☆☆☆ 1.2
Reviews
20
Rank in Westport
#47
of 49 shops
City Percentile
4%
rating percentile
Address
Customer First Auto Group, 237 State Rd, Westport, MA 02790
Phone
(508) 567-0311
Status
Closed · Opens 9 AM

Customer First Auto Group is an auto shop located in Westport, MA. It is one of 49 auto shops listed in Westport. Its 1.2-star rating is slightly below the Westport city average of 4.3 stars. There are 3 photos associated with this location.

Hours

Saturday9 AM–5 PM

Customer Reviews

★☆☆☆☆ 1.0 Buchanan Carpenter · Dec 2025

I would not recommend doing business here. This company operated under a previous name (F & R Auto Sales) and became widely known for its extremely unprofessional treatment of a pizza delivery driver — something that made national news for all the wrong reasons. Instead of showing accountability, they later rebranded under a new name, but the history and behavior behind it don’t inspire any trust. Customers deserve honesty, professionalism, and respect. Based on the company’s past actions, I prefer to take my business elsewhere, and I suggest others do the same.

★☆☆☆☆ 1.0 Travis Chonsky · Sep 2023

You can literally count on one hand how many five star reviews this place has. Out of the 90 reviews there are only five good ones. One three star. The other 94 reviews are all one star reviews talking about how they disrespected a pizza delivery driver. At this point I don't think it matters what their business practice is. They were shown to be disrespectful on camera and for that the business will never recover. Hope the pizza tasted good.

★☆☆☆☆ 1.0 Tia Marie · Jul 2023

Crooked people. You buy a car and give your hard earned money to them and the car comes with a 30 day warranty. After the 5th day you notice problems, You tell them you have a 30 day warranty. You come in and they hold your car for a week. They say they fixed it, but you Notice the same problem as before. You bring it to be looked at again .But this time they hold it for 2 weeks. And you still notice the same problems. They are very arrogant and said they did everything possible to fix your car, So you bring it home the next day And again, you're still noticing the same problems, but this time they can't get you in until Monday morning and its past your 30 day warranty...you tell them the 1st problem was NEVER FIXED but they laugh and dismiss you very arrogantly. THIS PLACE SHOULD BE OU

★☆☆☆☆ 1.0 lance hollon · Apr 2023

Customer First Auto Group is owned by Michael Ramos, of F&R Auto Sales Pizza fame. As shown in the viral video, when a mistake is made, he "wants their manager on the phone, I want his job". I feel the public should show his business the same courtesy he extends to others. It's obvious they have made mistakes, by his own standards they should no longer be in business.

★☆☆☆☆ 1.0 Zachary Campbell · Aug 2023

“Out the door before I put my foot in your ***”… how wonderfully you guys treated a pizza delivery guy over your measly $7. Wonder how bad you guys talk about the customers yall screw over with your bad business deals.

Services

Car dealerCar repair and maintenance service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.