D & L Auto Shop

One of my vehicles needed a part replaced, my daughter referred Straight Line Collision who suggested we contact Sean at D&L Auto Shop. I’m so glad I trusted their recommendation! Sean is a true professional. From the first conversation to the day we finally met I was impressed by his professionalism and honesty. Sean provided a clear explanation of the solution to my problem and offered a very fair price— no surprises or upsells, just straightforward and honest advice. Not only was the quality of the work top-notch, but they also completed the repair faster than I expected. It’s rare to find a shop that balances speed and quality so well. If you’re looking for fair, honest and speedy service without sacrificing quality, D&L Auto Shop is the place to go. Highly recommend!!

Top notch service. The manager Sean is honest and a pleasure to deal with. If you call the shop, the person you will probably get is Debbie. She is a very helpful, professional and a pleasant person to talk to. You can’t go wrong when you take your car there. Be aware, because of their service and reputation, you may to wait for an appointment. They are that good.

I'm a member of AAA and I went to the store. Got back in my car and it didn't start. A man came to help me so it gave me a boost. While I'm thanking the man, my car died again. Called AAA and they suggested to come and tow the car to D&L auto shop. That was on a Tuesday evening. I needed an alternator and a new battery. My car was completed on Thursday. I was thinking it would take longer. I was so happy when I was told it was ready. It costed me $895.00.

What truly distinguishes this auto shop is their exceptional communication. They kept me informed at every step of the repair process: - Provided a clear, detailed explanation of the necessary repairs - Sent regular updates about the progress of my vehicle - Took the time to answer all my questions patiently and thoroughly - Gave me a complete breakdown of costs before starting any work Highly recommend!

This is the best and the most honest auto repair shop I have gone to since I moved to Dallas from California. As a woman, and not knowing a lot about cars, I felt I was getting great pricing and my car was fixed the first time. I had an older Cadillac and it began having issues, therefore so I used D&L a lot for many years. And each time I received high quality and honest service. I am now sending my grandson over here with his 2014 Cadillac. Reba M.