D & S Glass Services Inc.

I had a cracked windshield from late September that I needed replaced. I shopped around and decided on D & S Glass. The crack from the first windshield was deep and on the middle of my window. I do not have pictures of that first cracked windshield. I had the windshield replaced finally mid October. 5 days later, I noticed the cracks shown in the pictures. The windshield sounded as if it had not settled correctly at the time, but I assumed that it need 48 hours. Upon bringing the windshield back, I was told that I must have been hit by a rock, and that is simply not the case. There were no visible or large surface cracks either on the windshield that looked anything like a rock hitting. The cracks were determined to be stress fractures by another company that I went to to have this new win

I called D&S glass a week ago at the request of my homeowners insurance.. My picture window in the living room was damaged during the storm on April 16th 2023. So I have had all this water coming into my house destroying window blinds & carpet but no one to repair the glass. D&S never called me back. D&S responded after 2 weeks & sent someone to look at damage to my window & make recommendations. 2 weeks after that the senior person at D&S glass came to my house to examine the window. It just seems to take D&S a long time to respond to a call for help. However, everyone is very pleasant & helpful when responding.

On the 17th-18th Jun 2025, we had taken a shattered glass shower panel into get repaired. They had said 7-10 days. On Jun 30th they finally called, said glass was finally in. I asked how much. They asked if I needed it installed, I said no you have my frame. They looked around and found it, said it'd be done next day. Went in and picked it up and had it installed on the 7th, just after the Holiday. Installer noticed the glass was installed backwards.. Backwards from a company that's been in business since I can remember as a little kid, I'm 68 now. I'm not a Happy Camper...

We have a 3-bay and 5-bay picture windows that needed replacement windows installed. D&S did an excellent job communicating and craftsmanship through the whole process. A special thanks to Cody and Brock for their craftsmanship, attention to detail and professionalism.

If there was a way to rate the quality of service alone I would rate D&S a “5” for the repair they did on my patio door. After they replaced and adjusted the rollers on the bottom of the door, I can open and close it with one finger which is a far cry from the way it operated since we moved into our condo. That said, my mistake was not getting an estimate from them in advance. My advice is to ask for an estimate and take the time to get competitive prices if you want to avoid sticker shock.