Dan's Auto Air

I’ve been going to see Jimmy for over 20 years and have never had a problem. I took my 92 Chevy 1500 today to have defroster worked on. When Jimmy got there he told me he couldn’t work on it because they didn’t work on anything under 1996 because it’s extremely hard to get parts for them. He wasn’t rude at all and I understood why. I’ve seen a few people giving Dans a bad review if they couldn’t work on their vehicle. If they can work on it they will, if not then there is a reason why. And it was my fault because I never called to ask about it first. Don’t be giving businesses bad reviews on something that is your fault or just because they can’t work on it.

Dropped my truck off at 7am. They called me at 8am with only a $25 diagnosis. Said what was wrong and how much it would cost to repair. Told me I could get a second opinion. I didn't need one. They have been in the same location for over 50 years. That speaks to their professionalism and respect for their customers. Parking lot was full of vehicles needing repairs. My truck was ready by 1pm the same day for less than half what the dealerships are charging. I asked how were you able to repair 18 vehicles in one day and with a 1 year warranty. The answer was simple. We only do one thing (repair ac) and do it with pride!!!!

They're quite busy. It takes several attempts to get someone on the phone. Couldn't help me with my issue (replc heater core in 2011 Equinox- referred to dealer) at this time.

Air conditioner wasn’t working in my 2017 Silverado so I dropped by Dana Auto Air for an assessment. There were vehicles everywhere so I figured I’d be waiting a while. I walked in the office and told Jimmy what was going on. He said it could be one of a few things. He made a quick assessment and told me he had the part in stock. My truck was ready by lunch time! When I went to pick it up I noticed all the trophies mounted in the office. We talked about the game parks in South Africa. And to my amazement Jimmy knew about Reunion Island! Not many people do! I highly recommend.

Great group of people to work with. I only came in as I was towing in a rig for service. I say that as my opinion is not based on "doing business" in the normal sense. However they were easy to deal with & professional. On this day they we closing up early but stayed behind for me as they new I was coming in.