DBMW German Auto Repair

A friend recommended last year, so thus was my second visit. Called in advance to know what to expect regarding wait time, so everything worked out as expected. Wonderful staff whi did an excellent job. I felt very confident with their expertise.

They don’t seem to be super knowledgeable with VWs as BMWs are more their specialty.

I was without a car within 6 months of buying it(from here). I had been referred here by a family member (& warned by others)However when I bought a car from them, I was told that everything was good to go and was replaced, including the oil. Jokingly, I asked if I'd be back in 3 months with issues. Incidentally, I did wind up breaking down a couple months later. Got services done, thought everything was good. At that point I was coming in nearly every 2 weeks, my car started smoking. I asked the mechanic that was doing work to check the head gasket and oil, and was told it wasn't necessary. When I picked up the car I was even told "uhhh the car can break down in 10 or 30 miles. . not quite sure..." Lo and behold I was starting to breakdown exactly 10 miles down the road. . With the mecha

I have worked with Jim at DBMW on several occasions. Reading through these poor reviews my experience was unfortunately the same. TWICE now I have had the same experience...... I brought my BMW X5 in to have them check an oil leak, while they did fix the leak I left with a loud clanking noise. Turns out I needed to bring it back to have it fixed for another high fee! It wasn't clanking when I brought it in but was when I left. They of course didn't hear it when they test drove it and said "it was ready". Then, earlier this week I brought my son's car in and was told it was a radiator issue, they fixed it quickly and my sons car was ready the very next day with an $1,800 charge! He went to go pick it up and when he drove off the lot heard a loud noise. Drove it right back and was told,

As usual Jim and his crew did an awesome job! Every time I go to DBMW the customer service is awesome, the repairs are done quick and efficiently, and can’t forget the great prices they have! Saved me thousands on repairs compared to other shops and especially the dealership. Thanks again Jim!