Dick's Community Towing Morgan Hill

I had a flat tire late at night in the rain, and my AAA tow driver (Jacob) was absolutely amazing. I was in an unfamiliar town and had no sense of direction, but he called me right away to help determine my exact location, which I truly appreciated. He arrived quickly, was extremely professional, efficient, and very polite throughout the entire process. Despite the bad weather and late hour, he handled everything calmly and confidently. He got the job done fast and made a stressful situation so much easier. Truly outstanding service I’m very grateful for his help!

Ben was really great with communication. He called multiple times which was very reassuring since we were stranded pretty much in the middle of nowhere. It was a 2 hour estimated wait because we were 45 mins from Gilroy and came approx 30 minutes earlier he estimated. (He had to prioritize two police requested tows first). We had great conversation and the time driving to the Tesla service center flew by. My flat tire happened at 11PM, so it was a pretty crappy situation. Ben helped make it a little less bad

Called AAA for a battery replacement as dealership flagged a critical issue. They dispatched Michael Valenzuela who called quickly, gave me a prompt timeline to arrive and showed up on time. Great guy- super communicative and transparent on pricing and options. Replaced with new battery in no time and was a great guy to chat with. Would highly recommend.

ABSOLUTE, TOP-NOTCH SERVICE! Thank you, Michael Valenzuela, for your excellent work in helping to resolve my drained car battery problem. As always, you went above and beyond the call of duty. My family and I appreciate your expertise and professionalism. Not only are you courteous and reliable, but you’re prompt and efficient in notifying us about your arrival. Also, thank you for your advice in helping to keep our cars maintained. You’re the best!

David "Ben" Schley did a careful and meticulous preparation to safely lift my 2023 Chevy Corvette onto his flatbed truck for the 20 mile journey to my house from Morgan Hill to San Jose. Flat tire prevented car from completing last segment of 20 miles even with run flat tires. He did this at 1:30AM and got my car home at 2:45AM - very professional being available at such a late time on a Saturday night. Highly recommended.