Diehl Kia of Massillon

Came here after a terrible experience with another dealership. Jared was amazing, he worked quickly, was super communicative, and awesome to work with. They gave me a loaner while they fixed the windshield and detailed the car (cracked before I bought the car). Both drop off and pick up were super easy. I would definitely considering coming here again to purchase another vehicle in the future.

Honestly the easiest most transparent process with buying a car. Jared was our sales guy and just made the process so easy and realistic. Cars amazing and they’re even fixing the bumper and windshield because I wasn’t buying it without. Definitely will come back in the future when needing another car.

Drove 4 hours from Michigan (GO BLUE) to see a used 2023 Toyota Tacoma in person and I ended up driving it back to Michigan that same day! I can’t say enough about Ben Stokes. I highly recommend HIM. He was a gem through the whole process, even crawled underneath the truck for pictures! The rest of the sales staff was warm and welcoming. Even the financing was a breeze! Buy your next vehicle here for an A++ experience. P.S. Ask about the ice cream place, you will not be disappointed.

I called the dealership and talked to Mr.Smith to confirm if a vehicle that was on their website was still available, it was so I stopped by to look at it and it was the vehicle and color I wanted, we sat down and talked about it and he was great to work with and was very accommodating to my physical limitations highly recommend buying from them and thanks again Mr Smith love my new car

I previously bought my Carnival from here in 2022 and had an excellent experience. When we started shopping for a car for my son, we went to 2 other dealerships and left feeling frustrated and let down by the quality of the vehicles and service. We went back to Diehl Kia and worked with Mason Ford who worked with us to find us exactly what we were looking for. He was honest and patient and made the whole process much less stressful. I really wish we would have just stuck with Diehl Kia from beginning when we were back in the market for another vehicle. They’re such a great team to work with!