Direct Auto Insurance

Jim at the Deerfield location of Direct Auto Insurance was incredibly helpful and professional—he went above and beyond to make sure my girlfriend could be added as a driver on my vehicle right before we took a trip to Tampa, Florida. He made the process smooth and stress-free, answered all our questions with patience, and ensured we had the right coverage before hitting the road. His excellent service gave us peace of mind, and we truly appreciate his dedication and efficiency.

Terrible! They always give you a runaround and it’s hard to even get someone on the phone

The worst agent that you have there on seventh Avenue and 148th St. there have a bad attitude and they need a customer service training. They’re really bad.

The worst!!! The guy who runs the Deerfield location is never there. He takes an hour lunch comes back and leaves again at 130! My husband told the guy he would be right back we live less than 15 min from the place to get another check with the correct amount and the guy left! He's been gone for 2 hours! What kind of business does that!! A customer says they will be right back and you leave!

Jim was great very helpful and was able to help me with everything I needed thank you so much Jim 🙏