Direct Auto Insurance

Rickole Linebarger was excellent from start to finish. She thoroughly explained all available options, demonstrated extensive knowledge of every product, and made sure I received the best deal possible. Her customer service was outstanding—professional, attentive, and genuinely focused on my needs. She truly went above and beyond to ensure I had the best experience. She’s a rockstar!

Tara, Ray and Rickole are amazing!!! Any time I have questions on my payment or just have a general question on my insurance they are always available to answer. I love stopping in just to say hello!

I want to say she DID AN AMAZING JOB Mrs. Linebarger made sure may question about my payment was solved in less than 10 mins, she made sure I could contact her for any future questions. I just want to say thank you so much for helping me out with my issue and god bless her!

I cannot say enough good things about Tara. Their customer service is top notch. It felt they had my best interest in mind, not just trying to make a sale

Ray Bowles was terrible, he wasn’t very helpful, did not explained the cancellation process even though he said he took care of its. Turned out I got charged against this month while I cancelled the policy last month… when I reached out he gave me the wrong number to a different department…