Direct Auto Insurance

The person who signed me up was kind. After that they charged me an extra "fee" every six months as a thank you for my loyalty. When I cancelled, they charged me a $50 cancellation fee. When I needed them, they left me hanging for days to tell me they werent going to help me. I didnt expect them to, until they told me they were going to. So they lied, they were rude, and worst of all, they wasted days if my time.

Avoid this place at all costs. They blatantly lie about what you owe and then bill you for way more. I know two other people personally that they’ve screwed over. Your rate won’t stay the same, they’ll say it’s removed, and it isn’t. They tried charging me $430 for only 27 days of coverage after saying my cancellation fee was only $50. Sketchy and untrustworthy

Yawl lemme tell u bout Lori. I needed some last minute insurance and homegirl broke it down so good i actually understand what im paying for. LORI was very patient and knowledgable of her job. Made me feel like i shouldve been here long ago. With service like Lori it makes me want others to feel the hospitality. Thank u Lori gurrrll im a happy customer. Swagg...

Great customer service. Friendly and very helpful staff. I was in and out with my insurance. Thank you.

I live in Virginia. My personal rates for even just liability are at least $300 a month. But with Direct Auto I was able to get more for less! I left the experience with customized coverage that makes me feel safe and secure. During finalization, Ms. Teresa took her time to explain my benefits. She was so nice and professional making me feel confident and comfortable reassuring me that I was making the right decision. I would highly recommend Direct Auto and I promise you’ll see for yourself that you will not be disappointed! Stay safe drivers!