Direct Auto Insurance

I always make sure my payments are in on time and was set up for auto payments. I just checked to see when my due date is and when logging in I get hit with a notification that my policy was canceled!! I double checked my last payment and they definitely took their money and then cancelled my policy! Didn’t get an email, text, mail, nothing! I wouldn’t have even known if I didn’t check my app!

If I could give negative stars I would they send you an email for a free $20 gift card for calling in for a quote and you’ll never receive it…scam company I’d advise staying away from

Thank you, Direct Auto, for finding the perfect policy! Affordable pricing for my unique situation! First impressions mean a lot to me! Thank you Stanford! You made understanding my policy quick and easy! I appreciate you so much!

Diana from Shelbyville Tennessee was an amazing customer service representative. She is knowledgeable and was able to answer my questions. She was always very polite. Thank you direct Auto insurance for your well rounded customer service representatives.

Michelle did absolutely amazing setting up my policy! It was a pleasure to have Michelle as my representative. Excellent customer service, professional and very polite!!! 20 stars across the board!!! I’d highly recommend Michelle to others.