Direct Auto Insurance

West Columbia, SC · Auto insurance agency

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in West Columbia
#68
of 189 shops
City Percentile
48%
rating percentile
Address
Direct Auto Insurance, 2410 Augusta Rd Suite 20, West Columbia, SC 29169
Phone
(803) 791-0657
Website
local.directauto.com/south-carolina/west-columbia/2410-augusta-rd?y_source=1_MTU0NDkzMzktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Status
Closed · Opens 10 AM

Direct Auto Insurance is an auto shop located in West Columbia, SC. It is one of 189 auto shops listed in West Columbia. Its 4.5-star rating is above the West Columbia city average of 4.3 stars. There are 3 photos associated with this location.

About Direct Auto Insurance

Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in West Columbia, SC.

Hours

Friday8 AM–5 PM

Customer Reviews

★★★★★ 5.0 Diedra Marie · Feb 2026

Madisen Hardy was amazing! She worked with me and I was able to purchase a policy. I really really, really really appreciate her.

★★★★★ 5.0 Maria Benitez · Feb 2026

She was kind , patient and very professional. She provided me with all the information I needed before I made my decision, especially since it was my first time purchasing auto insurance. It was easy and a quick process. Thank you and I will definitely recommend you!

★☆☆☆☆ 1.0 Black Cherry · Nov 2025

Being forced to give a star is bs.. how can a company take money out of your bank account for a policy then tells you cus of their error that you need to cancel your policy and purchase a new one and not even a week after they take their payment you cancel they tell you there is still a balance when infact they owe me a refund for 3 weeks of unused insurance they are a scam and I'm notifying the attorney generals and whoever else cus they owe for unused days from 11/7-11/24 that is 2 weeks they owe me and is refusing to pay so I'm notifying my bank for services never received with proof they owe the money

★★★★★ 5.0 Candice Smith · Dec 2025

Yes I would like to say that Ms. Madison Hardy was extremely helpful and did everything possible to get me insurance back again... She deserves a raise...

★★★★★ 5.0 Kimberly · Jul 2025

Alanda Brand was very professional and very helpful and answer all my questions an help me. She’s awesome an you need more nice an great customer service people that love doing their job. She was great an excellent person. I really appreciate her time.

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Auto insurance agencyInsurance agencyLife insurance agencyMotorcycle insurance agencyRenter's insurance agency

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.