Discount Tire

Took my explorer in for a new tire.. I let the tech know about my wheel lock key and yet they didn’t use it and broke two of my lug nuts instead and never even mentioned it to me. I saw it later that day and tried to call and couldn’t get through to anyone.

Our family van went in for flat repair. Looks like the prior Discount Tire tech (from when we purchased our tires) accidentally cross threaded a lug nut which caused a stud to snap. Employee agreed they would get it fixed. Gave us a form and sent us on our way. Repair shop found more extensive damage and DS agreed to the repair. Was looking at competition for tires but the customer service I just received was well worth any $50 I could save on future tires. I’ll be up there soon to put tires on my truck. Thank you again for making it right.

I’ve purchased tires and done business with Discount Tires ever since they have been in existence. This is the first time I have had to wait 1.5 hours to get a plug in a golf cart Tire. I was in a bind is the only reason I waited , usually the service is much faster but if the sales person wanted to he probably could have had it taken care of really quick but he didn’t attempt it I guess cause they were very busy. I blame Myself for not having a plug kit but I will from now on. I still would purchase tires from them .

I was out of town, temperatures dropped significantly and of course the low pressure light came on. There was a bit of a line at the check air station. Darrell, at the Granbury DT was handling the continuous line of vehicles wonderfully. Great attitude, great smile!

This is by far the best DT location I have been to. I was in Granbury visiting family and had an issue with my tire so I stopped in expecting to wait a while. Brodie was able to get me in and out in less than 30 minutes with a new tire covered by my warranty and was extremely professional and kind.