Discovery Village The West End

My mom has been a resident of the assisted living facility here for a year. My sister and I had a great experience with the move in experience and positive experience at the front desk. As of late, there has been a shift in employees at the front desk. Sad to see the cheerful welcome from “Lulu” change to a less positive welcome as you walk in the door to an experience that might be unpredictable with your loved ones. In addition, on one exchange where I called to express my gratitude in dealing with my mom, who can be quite a pill whe her Altzheimer’s agitation and sunsetting episodes the effect, I was met with…” We got this and know what to do” attitude from a nurse on staff. Can’t wait to see some changes so I can give a 5 star review soon

My mom has been in memory care at Discovery Village for 6 years now. We are very happy with the care she has received. If there is any incident large or small I get a phone call from a reassuring staff member. The director of memory care Regina Trent is wonderful. She treats the residents with respect and compassion like her own family.

My family is very pleased with the care my Dad received in memory care at Discovery Village. The administration, nurses, and aids were all kind and compassionate. They treated my dad and other residents with dignity and respect. They also provided a lot of support to my family. We got many caring hugs from staff during difficult moments. Thank you all for taking such good care of my Dad.

I became a resident of Discovery Village at the West End in April, 2017. I moved from southwest Virginia (Radford) to be close to several of my children after my husband passed away. I moved into a spacious apartment with a balcony on the third floor. I immediately felt welcome. Residents and employees are very friendly and caring. I like the fact that the building has only 100 + apartments, so I have gotten to know almost everyone. We are a close-knit group. We help each other. Many of us serve on committees. There are a variety of activities scheduled monthly including worship times, a movie theater, library, many games and hobby times, trips off campus, cooking demonstrations, book and poetry clubs, a lovely Dining Room, an Exercise Room, and a large meeting room with a bar, exc

The independent living apartments are so nice and this is such a great community for my elderly mother. They have so many wonderful activities and clubs that my mom has something fun to do every week. They have had awesome outings like a tour of RVA murals, trips to the VMFA for special exhibits, and group lunches at various local restaurants. The staff have been so long to my mom and are very responsive when I had questions. This truly was the best choice for my mom and I highly recommend this place!