Diversified Automotive

I'll share what happened, you can decide for yourself. I took my 2012 mini s there back in mid 2022, he had it for nearly 1 month. He replaced the solenoids and 2 spark plugs. It was a mediocre experience. He answered 60% of my calls and never gave me any real knowledge into what was happening. 3 months ago (October) I took my mini back to him. This time my car totally failed and I barely humped it to his shop. 1 month goes by. I called weekly with no answer. After a month and a half I make contact and he tells me that he doesn't know what the problem is. He says my insurance company is putting him through the ringer. I let it go for 2 more weeks. Still no call. I call my warranty provider and they inform me that they denied my case because the mechanic failed to reach out. He denied th

Took my Nissan Rogue here because I got into an accident and my driver door needed to be replaced. Went to plenty of auto shops around Lebanon and they had outrageous prices. Came to diversified Automotive and his pricing was more affordable for my situation. I needed it done over the weekend. My door was perfect and done just when needed! Check them out, friendly people.

The work they did was okay but they quoted us one price and charged us $300 more when it came time to pay. Also the part they ordered took 3 weeks to come in when they told us the car would be done in less than a week. Getting a hold of somebody when calling is really tough. Not good at returning calls in a timely manner either. A little frustrating to say the least.

I cannot vouche for their body work but I can say if you need any engine work, look else where. This was by far the worst experience I have ever had with a garage. They took 2 months to install an engine they had after 2 weeks (so it was not a parts issue). I took the car home with the replaced engine and car was running poorly. I returned the car to this garage and waited another month. I called weekly, for status updates and they kept telling me they couldn't find the problem. I finally decided if they could not find the problem after a month they never would. I took the car to another garage, who after only 3 days were able to tell me the engine was riddled with vaccuum leaks from the installation. If you are with Silverrock I HIGHLY recommend eating the deductible to go somewhere else.

The staff there is extremely friendly and helpful. 4 month update. I still very recommend these guys for your service needs. I come in a few times a month with various issues and they are always top notch. They go out of their way to make sure you are taken care of on time.