Dixon's Automotive

I can honestly say that Dixon’s Automotive provided the best customer experience I’ve had with auto repairs. What sets them apart is how genuine and honest they are. They took the time to explain everything and didn’t talk down to me. They did a thorough assessment of my car and provided the inspection report. They correctly identified the issue which AAA did not. Going forward they will be the only shop I bring my car to for service.

I have a 2012 F250 Super Duty 6.7 diesel that I use to haul my 16,000lb 5th wheel around the country for fun. Had a 2 month road trip planned when the engine started missing and throwing codes for multiple cylinders "contribution failures". Brought the truck to Randy at the Moraine shop. After some diagnostic efforts it was shown to be the dreaded "CP4 Disaster". Basically the fuel pump was grinding itself to pieces and spewing metal shards through the injectors into the cylinders. My engine was FUBAR! Randy was able to find a brand new 6.7 and install it in time to save my vacation! Thanks to Randy, Paul and all those involved. Note to other owners of Ford 6.7 trucks... call Randy about the "Disaster prevention kit"... a filter that will protect your investment. Spend a couple thousand no

We first took our car to USA Tire. They told us it was the internal water pump and they weren't able to repair it and recommended taking it to the Ford dealership. Ford first quoted us $6500 + then charged over $200 for a diagnostic test. Then said it wasn't the water pump, that it was the radiator. We trust the mechanic at USA Tire. We've been clients of their's for years. We called him and he said the radiator was fine. And recommended another repair shop. A friend told us about your shop and we decided to check you out and/or at least get an estimate. Your mechanic, James, said the same thing as USA Tire and quoted about $1000 less than the Ford dealership. You were able to start the repairs that very afternoon and completed the job by the next afternoon. The final bill wa

I invested over $6000 dollars worth of work with Dixon's automotive in Miamisburg. My main issue was my oil consumption. I first took my vehicle to the dealership and I was told I needed pistons for my vehicle. I decided to get a second opinion. Dixon's automotive did a digital inspection of my vehicle and I was given a list of items that needed replacing/repaired to my vehicle. I was given the inspection list by Zach and he told me that to resolve my oil consumption I needed to have the intake manifold replaced. Mind you, nothing in my inspection paperwork recommended pistons needed to be replaced nor a motor. Well, the intake manifold was replaced amongst many other things and I still have the same issue with my oil consumption. I brought it to their attention. Then Paul tells me I need

Always taken extremely Great care of the car when it is needed. Extremely great customer service very friendly and professional goes above and beyond every time we go there.