Donny's Automotive LLC

Blew a tire on I-40 eastbound (because of course it had to happen in the middle of a cross-country trip on a Saturday night). Donny himself was quick to respond and got us towed into his garage. Points there for professionalism and for being available when most people are winding down their weekend. That said, communication was rough. Sunday was understandably a no-go for replacing my specialty tire, but updates were scarce and it wasn’t until Monday evening that things wrapped up. When they finally did, the crew somehow forgot the very basic step of filling the new tires with air. Not the end of the world, but not exactly confidence-building either. The shop is inexpensive, Donny is professional, and the staff is friendly when you catch them in person. Just be ready for some frustrating

$1,500, 11 Months, and My Car Came Back Worse I brought my car here for a faulty crank position sensor and a damaged pigtail. They replaced the sensor, did some wiring repairs, and billed me $1,500. After that, everything stalled. There was never a clear deadline. I kept hearing “a few more days.” Weeks turned into months. At one point, they even lost my keys. Communication was minimal, and I was constantly strung along with no real answers. Eventually, they told me the vehicle was running just “running poorly.” After waiting nearly a year, I was tired of the delays and had them tow it back to me so I could take it elsewhere. When it arrived, it would not start at all. My one-year-old battery was completely dead. Interior panels were torn off. Parts were sitting loose inside the car and m

Tim was great. They replaced my fuel injection throttle body gasket. They did my diagnostic for free great pricing fair and even helped me out. This shop is amazing. Highly recommend phenomenal communication with the staff

The most stressful week of my life was made so much easier by these good folks. Diagnostic was very thorough and explained and made it easy to make all the decisions best for me. Every employee I spoke with was just amazing, would go no where else.

I had an extremely disappointing experience with this company. They had my car for a week and a half, and for most of that time they didn’t even know whose car it was even after I provided my information to them three separate times. I called multiple times for updates, and the two times I was actually able to reach someone, I was told they were still doing diagnostics and that I’d get a call back later that day with an estimate. The first time, no one called back. The second time, I did get a call, but it was about the wrong vehicle. When I finally spoke to someone again, I was told the diagnostic was done, but the receptionist admitted she didn’t know anything about cars, and I wasn’t allowed to speak directly to the mechanic. The last time I called was just to let them know I was sendi