Dovell & Williams

Frederick, MD · Truck dealer

Rating
4.2/5
★★★★☆ 4.2
Reviews
19
Rank in Frederick
#158
of 264 shops
City Percentile
28%
rating percentile
Address
Dovell & Williams, 8016 Reichs Ford Rd, Frederick, MD 21704
Phone
(301) 631-0514
Website
www.dovellandwilliams.com/?utm_source=gbp&utm_medium=organic&utm_campaign=websitebutton
Status
Closed · Opens 8 AM Mon

Dovell & Williams is an auto shop located in Frederick, MD. It is one of 264 auto shops listed in Frederick. Its 4.2-star rating is slightly below the Frederick city average of 4.4 stars. There are 10 photos associated with this location.

About Dovell & Williams

Dovell & Williams is your trusted authorized dealer and service provider for Isuzu, Autocar, Battle Motors, Allison Transmission, and Cummins. With a strong reputation built on reliability and expertise, we keep diesel trucks and fleets operating at... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 John Willis · Jan 2026

Let me tell you about Taylor in the parts department. Taylor is very professional and knowledgeable. She goes above and beyond to help the customer find a solution for a problem. She thinks out of the box when it comes to a problem that the customer has and her employer should be extremely happy to have her as an employee. Thanks Taylor for helping me out and you will be my go to in the future should I have any questions with my truck.

★★★★★ 5.0 Toni Calzone · Sep 2022

Dovell Williams since 2017 has serviced my workhorse chassis 2005 motorhome to include doing a lot of work on the chassis. i service the unit there annually. this summer they were under new ownership and willing to continue on. i expected to be there two weeks to worked on.which was a normal process with previous owners. i usually come in with parts needed. i was shocker to get a call to come pickup the next. no complaints about the service or charges. fast forward today while prepping it for a trip with the engine running i noticed a fuel leak in the rear . rather than my taking on driving it they ordered a tow truck and had a bay waiting. the quote charged for the tow truck was not worth haggling with good sam. unit was in the shop in less than. three hours after call. definitely

★★★★★ 5.0 Zeke Gammill · Mar 2024

Chris is very professional and communicates well. Taylor is very helpful and has a positive attitude. Dovell and Williams does exceptional work on all my trucks.

★★☆☆☆ 2.0 Ilan Farrar · Aug 2020

Isuzu trucks are great vehicles, but the service provided by this dealership is less than ideal. They had us drop of the truck on Thursday 8/6/20 for inspection of a leak to our box on the back. It was not until Tuesday 8/11/20 that they informed us that they had repaired the issue, that of course was not under warranty; the truck is just over a year old. They never called with an estimate for what the repairs would cost. We had to call everyday to try an obtain an update. As someone who works in the service industry, I find this to very, very poor customer service.

★★★★★ 5.0 Lou Hronesz · Sep 2022

Fantastic work. Great crew to deal with. They handle our isuzu fleet we use for Amazon. I will not go anywhere else !

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Truck dealerAuto parts storeCar accessories storeDiesel engine repair serviceEngine rebuilding serviceIsuzu dealerMotor vehicle dealerTruck parts supplierTruck rental agencyTruck repair shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.