Downey Car Care Center

I came in to get a brake and rotor repair. I got an evaluation from another place who tried overcharging me for things I didn’t necessarily need but the guys here were honest about what actually needed to be done. I waited for my car at the location but the waiting room area was comfortable and gave snacks and waters, which was nice. The price overall was very fair and the guys were communicative on the entire process. 10/10 would definitely come back for other services

Great place overall! I came to address a sound my car made upon starting after my brother told me about his great experiences here. My service advisor Anthony was so nice and I really felt like they wanted figure out and address the issue. I had previously taken my car to a Pep Boys and they said the serpentine belt looked good but didn’t actually investigate it. Here they found the issue and fixed it within a few hours. I appreciate that they keep you updated along the way. The only issue is that drop off time is moreso getting your car in line to be looked at later, but everything else is great so I didn’t mind.

I never experienced such exceptional service and care from anyone before, Anthony Argueta did a wonderful job serving me as a first time customer but also kinda, courageous and genuinely invested in their customers satisfaction. They took great care of my vehicle, and I’m thrilled with the results. Definitely coming back for future services. Thank you Downey Car Care Center and thank you for excellent service!

Excellent all around. This was my first visit. I got courtesy call from Isaiah. When I arrived, Jay was incredibly helpful at the desk. The coffee and snacks was also nice. My car was running smooth and the free car washed was awesome. All around, it was a great experience.

Downey Car Care Center earns three stars from me. Their customer service representative responded quickly, which I definitely appreciated. It’s always a good sign when a business is prompt and professional in communication. The reason they didn’t receive five stars is because there didn’t seem to be any willingness to negotiate on the pricing to program my battery. I’ve learned that most things —especially car maintenance —can be discussed or worked out. It was a bit disappointing that there wasn’t any flexibility there. That said, I wish them all the best and hope future customers have a great experience.