Downing Street Garage

First time coming here. I hear people like this garage. I’m a 62 year old senior. I needed a new battery for my 11 year old car. Unfortunately my battery was not as accessible as they are in most cars and I don’t own tools. Plus car needed to be programmed that a new battery was in place. I called as soon as shop opened and someone told me they could take care of me right away and if they didn’t have correct battery, it wouldn’t take long to get it. I mistakenly forgot to ask for a quote. I had to call for a jump and once I got there they advised how much it would be. $600. They said the battery alone was $327. I said I had priced batteries at a few places and the highest was $180. They said they mark up the parts as “all shops do” and then plus labor. I was going on two days

I've been bringing my older Sienna XLE here for years. Always been treated fairly and well. Even before they offered the free Lyft transport, they would generously have one of the guys drive me back home to wait for my car and pick me up when it was done. All repairs are thoroughly explained as well as timelines for expensive repairs that can be delayed. This is a great neighborhood garage that has only gotten better.

Downing Street is the best. I needed my mirror replaced and their quote was less than HALF of the dealers. They communicated well and scheduled promptly and were done ahead of schedule. Andrew did a great job providing a quote and scheduling. Could not recommend this shop more and will be using them instead of the dealer longing forward.

I’ve been a customer here for quite some time, and I can confidently say the customer service is top-notch. Every visit is a great experience—the team is friendly, welcoming, and genuinely makes you feel valued. The positive atmosphere really sets this place apart. On top of that, their pricing is always fair and transparent. It’s rare to find a business that consistently delivers both excellent service and great value. Highly recommend!

I recently took my car to Downing Street Garage, and I couldn’t be happier with the service. From start to finish, the team was professional, friendly, and incredibly helpful. They took the time to clearly explain what needed to be done, provided a fair and transparent quote, and completed the work quickly without cutting any corners.