Ducati Motorcycles of Jacksonville Parts Department

Guys here were amazing. Bought the streetfighter, the finance department got me a low APR, sales person went over all the features. While we were there they spoke to my dad about other bikes, kind not pushy. Loved this place. I love this place so much I went back and bought a second bike. The white Super Sport. It is amazing. Love both bikes, loved working with the people there.

This dealer cost me $4k to get my bike running because they kept the key that I need to reprogram the computer. They then lost the key. THEY SOLD ME A BRAND NEW BIKE AND SECRETLY KEPT PART OF IT. ALSO when I got it home I REALIZED BOLT WERE MISSING. THEY THEN CHARGED ME TO REPLACE THE BOLTS. I DID NOT REALIZE AT THE TIME THAY THEY ALSO KEPT AND LOST THE COMPUTER KEY. BUYER BEWARE.

Great store with qualified in house service. Very knowledgeable sales and service teams and soon to be - new showroom. These guys know everything Ducati

Gratest variety of Ducati parts, they have all the parts you will need down to the bolts that hold the bike together. The only complaint that I have is that they take some time to process your order, I had to wait a couple days before I even got an email confirming that someone saw my order and processed it. They don’t have all parts in stock so it’s might take them a while to get the parts from wherever they get them from (manufacturer maybe). When they got my part and shipped it to me, the shipping was very fast which is something I liked. Grate place to get genuine parts from, I just wish their order processing was faster.

Ordered some fairly obscure parts for my Ducati 848 EVO. Online purchasing was trouble free, easily found the part I was looking for via the parts lists. Email updates on the order were prompt and accurate. Price/shipping was appropriate. The only issue I have with this place is that I sent them an email asking for confirmation that I was going to order the correct part. I still haven't received an email back...I just went ahead and ordered the parts I thought were right, and they were. So it all worked out, but how hard would it be to check the part # and reply to an email? Overall, I will order from them again if I need more Ducati parts.