Dukes Recovery & Towing Service

I'm 40 years old I've used many different tow companies up and down the East Coast for many years for many reasons this particular company takes the cake after 3 days when I came to collect the vehicle I asked for a detailed receipt because I didn't understand why the bill was more than the rate I had been given on the phone she declined to give me a receipt with a breakdown of what I was being billed for with any other charges also showing the difference of an additional $350 other than verbally saying that I needed to compensate them for the fees that they paid at the local courthouse because they assumed I was not coming back from my vehicle and they like to get the paperwork filed because it takes approximately 30 days. No matter how much I disagree with having to pay these fees at the

The review rating says it all. This company is out to scam you out of your cash!! They got $266 out of my son in College for parking at a friends apartment. They had the car for less than 12hrs too. If you pay them cash make sure you 1099 them!! I will be doing that. Regardless of why they provided you a service by towing your car so make sure to do it. The IRS will then know they got paid cash. The more people that do it will make for a lovely tax season for this company. Issue a Form 1099-NEC (Nonemployee Compensation)

Predatory towing at its finest. They towed my car from Haven Pointe Apartments even though I had a guest parking pass hanging visibly in the car. The only issue? I wasn’t in one of their “designated” guest spots, which are ridiculously few and scattered all over the complex. They charged me $311 to retrieve my car — cash only, no sympathy, no accountability, and absolutely no sense of fairness. When you’re part of a setup that relies on confusing, minimal signage and parking restrictions just to justify taking people’s cars, you’re not providing a service, you’re running a legalized shakedown. It’s obvious they have a deal with the apartment complex to profit off unsuspecting tenants and visitors. This kind of business model preys on technicalities and fine print rather than genuine viol

This place has terrible service. Lied to me telling me that if I don’t pick up my car within 5 days they would start the process of going for my title. Which is fully illegal and then walked that statement back when I called back another day after research. Made poor jokes at my expense when I called to tell them I was coming to get the car. Putting in a complaint to my apartment as well hoping they end the contract with this company. I know tow services are needed but this company is horrible.

Bunch of scam artists!! They will tow your car even when you are legally parked. Then they hold your car hostage and force you to pay $160 to get it back. The kicker is they only accept cash. I'm sure the IRS is unaware of most of their "income". They are extremely rude as well. Very shady business that rips people off for profit! Be aware!