Duncan's European Automotive

I had an excellent experience with Duncan’s European in Londonderry, NH. They replaced the water pump and coolant control valve on my Audi SQ5, and the entire process was smooth from start to finish. Communication was clear and consistent, the diagnosis was accurate, and the turnaround time was impressively fast. The team was friendly, reliable, and truly customer‑focused. Their customer service was outstanding, and the cost came in better than competitor pricing, which was a huge plus. It’s hard to find a shop that combines expertise, honesty, and great service—but Duncan’s European delivers on all of it. They will absolutely be my new go‑to service provider for my Audi. Highly recommended.

First experience with Duncan’s and I couldn’t be more impressed with their knowledge and service. I brought my Volvo in for a diagnosis after noticing different warning lights on my dashboard , a brake check and oil change and the team was able to identify and fix an oil leak in the same day at a very reasonable cost. Adam was excellent. He had called me prior to the appointment to check in about my concerns and throughout the day of service as well to let me know exactly what was going on and what his recommendations would be. I have had horrible past experiences at different auto shops and Volvo dealerships. The approach at Duncan’s was very honest and supportive, It’s obvious they really care about the service they provide to their customers. Additionally, they provide transportatio

I’ve been bringing my cars to Duncan’s European Automotive for over 10 years, and I couldn’t be happier with the service they’ve provided. Over the years, they’ve consistently been professional, courteous, and delivered high-quality work on time. Their estimates are always accurate, and their customer service is excellent. The team at Duncan’s are highly trained professionals who truly know the ins and outs of European cars. There have been multiple times when they’ve gone above and beyond to accommodate my needs. One particular instance stands out: my car had a failure where it was stuck in gear, wouldn’t turn on, and had to be towed. Duncan’s not only helped me find a towing company but made sure the car was transported safely without any damage. They even provided a loaner car so I wou

I had wiring issue caused by rodent getting into my X5 engine bay. This was my first experience with Duncan's European Auto since my friend recommend this company. Scheduling and communication was excellent (Thank You to Mike). Fair prices especially on the last day of the year. Mechanic did excellent job of fixing the issue. 5 stars!

I arrived in their parking lot to just have the steering box checked. They offered to do this for us after a tire store said we needed a major fix before having a front end alignment.... While in the parking lot the radiator blew! Steam, fluid leaking everywhere, it was a big show! Everyone jumped in to get the mess cleaned up and they kept the car and did work on that and more. They kept us up to date, sent helpful emails, phone calls and worked with us to make sure what was being done was the priorities for now and what worked for our family (it is actually my elderly father in law's car). I originally looked them up a year ago when looking for help with my volvo that had water damage and they suggested I call my car insurance company. Which I did and they covered everything. The te