Eagle Tire & Automotive

Travis and Todd You guys are the best . I have a lot that needs to be done to my car but we found a starting point and you both took off running. What I appreciated the most was the customer service it was unmatched! I was referred by "Tony " who works there as well his is awesome as well. ( Thank you for the referral) and he didn't disappoint. The service started with the phone call Todd and Travis were so Professional and courteous I didn't know what to expect they called at every finding to advise me of the many issues with my car. Started the worse task and we are working our way down the list. Thank you for showing me that great customer service still exist. It's hard to find . Keep up the great work . Very Satisfied customer.

Had a great experience gettin my daughter’s car ready to move cross country. They checked everything and made recommendations. Her car is is new to her, but it’s 20 years old. It needed a lot of basic maintenance taken care of. It wasn’t cheap, but I left like they really gave me the best price and service they could. They told me which things could maybe wait, and which really were important at this time. I will feel much more comfortable setting out on the long drive after the work they completed. Communication was great.

Great experience. Todd was great in helping me find a good deal on new tires within my budget. I knew my car was going to need some mechanical repairs as well. The team there went over everything thoroughly so I was able to get a good breakdown of these along with quotes. Brianna at the front desk was friendly and SO helpful! She took the time to help me prioritize my needed repairs so I could come up with a plan to get them done! I highly recommend the team at Federal Way Eagle Tire and Automotive!

Problem is last week after 6 days of work. I had to pressure test my Vehicles to find that 3 of the 4 radiator hose clamps from the Altenator job wear seeping enough to have had drained the resevoir. QC is off I say. Good thing I'm skilled tooled enough to resolve such and issue that should not have happen. But initial contact and response was great. Time do work great. Military discount nice. I never gripe about price or time it takes. But checking your work is more valuable than speed. So I hope this only help them grow. It's the little thing that matter. Not the coins.

I have been using Eagle Tires for 30 years to purchase tires, routine maintenance and major auto repairs for quite a few vehicles. They are always good to make me aware me of things to watch or other work that may need done in the future. If they can't repair the part, they will let you know. Highly recommend.