Ed Morse Delray Toyota Service Center

Excellent dealership! I have a 2002 Toyota Camry LE. It is my very first car and I still have it. I think there are VERY FEW people who keep their car for a very long time like I do, and I’m proud of that. The only way this is possible is to do the maintenance. And part of that maintenance is to replace the battery every 4-5 years because south Florida is just terrible for batteries with all the heat. But it’s the one of the EASIEST repairs to do! So I really like being able to do the EASY things myself and get the warranty on the battery because it never lasts as long as it is supposed to in south Florida. Not only that, I like to use Toyota parts because I know I’m getting the right part, even though it’s outrageously expensive. I had my front door handle break just from trying to open t

I brought my vehicle in for a service. I was very happy with the outcome. The only improvement I can think of is the initial contact and waiting time. Once the service started I don't mind that it took extra time,I just wanted to be acknowledged better when I arrived.

Avoid at all costs. Went here a few months ago for an oil change and decided to get a recall taken care of. In the process of doing the recall they broke a fuel line and didn't have a replacement and wouldn't give me a loaner car, they then agreed to give me the oil change for free and was able to get the part from a nearby store. When I went to pick it up they made me pay for the oil change still. Also if you bring your vehicle in for an oil change, expect to wait at a minimum 3 hours. You pay extra expecting fast service, bc it's a dealership and should be able to drian and refill quick, but nope you pay extra to be harassed about unnecessary repairs.

Service manager Bob came out personally to Rescue my stranded vehicle From a Low Ceiling Parking garage in Delray Beach. He brought another employee & They miraculously & Safely rolled my car down to street level. Navigating multiple Ramps (since it was Located on 4th floor), was a Strategic project —getting it to Where the car was finally towed In to diagnose & repair. I commend his Expertise & Efforts with tremendous appreciation as he went above and beyond For a customer! (I will add this was After 2 different Insurance & automobile club Unsuccessful rescues! As well as previously waiting for many, many hours In extremely hot weather for tow trucks). Thank you, Bob and your Delray Toyota team for great work! Kimberly Fisher

My Sienna needed new tires after only 20,000 miles because they never gave it a proper alignment. None of their mechanics noticed the issue. They offered to sell me overpriced tires to compensate for their negligence and lack of mechanical knowledge. I definitely recommended taking your vehicle elsewhere because they harm your vehicle and don’t how to fix the problem. Prices are also better elsewhere.