El Car Wash - North Miami Beach

Tamara provided outstanding customer service during my visit to El Car Wash. She was friendly, professional, and very helpful from start to finish. She explained everything clearly, had a great attitude, and made the whole experience smooth and enjoyable. You can tell she truly cares about doing her job well and making customers feel welcome. Because of Tamara, I’ll definitely be returning and recommending this location to others. She deserves recognition for her hard work!

Overall I love my El Car Wash membership at all the various locations. Yet the removal of mat trays was "not cool". I now have to place my newly cleaned mats on top of the garbage can while I vacuum the car. And no one from staff has any answers as to why they were removed. Which is generally the case when I ask staff questions about outages with spray nozzles or vacuums. They just don't know. If possible, kindly bring back the mat trays and please inform your staff as to changes to operations, thank you.

Tamara is very helpful and kind when I come here, which is very often. If i need any help she’s always there and never fails to disappoint me. This is my favorite worker and the best one here! Glad to have met her!

Absolutely unacceptable experience. I’ve been a paying customer here, and when I politely asked to use the bathroom, they flat-out refused. For a business that takes people’s money and provides a service, denying such a basic human need is beyond disrespectful. It shows zero care for customers. I’ll never come back, and I’ll make sure to let others know how poorly this place treats the people who keep them in business

El Car Wash in North Miami Beach was once a great place to get a quick, reliable wash. Recently, however, the experience has gone downhill due to poor maintenance and lack of attention to detail. The hoses are almost always tangled, making them frustrating and time-consuming to use. While the detailing liquid stations are still there, they have not been working for weeks, including the interior windshield cleaner and scent options. This makes it much harder to properly finish cleaning the inside of the car. Additionally, the vacuums now have about half the power they used to, which significantly reduces their effectiveness. Overall, the location feels neglected compared to how well it was run in the past.