Emerson Street Automotive

There is a reason why this location is so highly rated. We pulled up with an issue dealing with our power steering. They diagnosed the issue, found the part, and quoted us WAY LOWER than anything else we have seen online or elsewhere. It was obvious their concern was for our safety and getting as whole and back on the road. If we have any other issues we will FOR SURE be back.

Terrill was very knowledgeable and helpful with getting my transmission replaced by my warantee company . The whole process took 2 weeks, but the majority of that was going back and forth with the warantee company. Once the shop received approval and the parts we were able to get our car back within 3 working days. I didn't find him to be rude at all, if anything he likes to talk and will over explain things . I would definitely use him again .

My daughter was in the hospital in critical condition and we needed our van for appointments and emergencies. Terrell dropped everything and fixed our van on the spot. Since then he's reached out and has taken care of us 2 times since then. He's an amazing person and an awesome mechanic 🤙

Never go here! I took my van in on 10/27/2023 and to date my vehicle still sits in their lot in their lot and is not fixed. Every time I call I get an excuse about how they can't find the part and how apart is coming in and to just be patient. I believe I have been pretty patient today is January 10th and nothing has been done to my car. At first I gave them the benefit of the doubt but after reading the other comments I'm getting worried that my car will never be fixed by THEM. This guy went on two vacations while I am struggling to get around without my vehicle. No communication on status of your vehicle. This job was supposed to take them 2 days. Something needs to be done about this company and how they do business!

This mechanic has had my sister's van for over a month telling LIES about how he's ordering parts and they're never coming in. And the ones that never come in always need an upgrade for a more expensive part. This man is a scammer. Please do not take your vehicles to him. You might not get it back. Recorded phone calls of promises not fulfilled. Time to file a lawsuit.