Enterprise Rent-A-Car
Chula Vista, CA · Car rental agency
- Address
- Enterprise Rent-A-Car, 1059 Broadway, Chula Vista, CA 91911
- Phone
- (619) 427-1414
- Website
- www.enterprise.com/en/car-rental-locations/us/ca/chula-vista-broadway-naples-32f4.html?mcid=yext:245709
Enterprise Rent-A-Car is an auto shop located in Chula Vista, CA. It is one of 338 auto shops listed in Chula Vista. Its 4.1-star rating is slightly below the Chula Vista city average of 4.4 stars. There are 10 photos associated with this location.
About Enterprise Rent-A-Car
Need a rental car in Chula Vista, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy,... More
Customer Reviews
Have rented cars at 1059 Broadway, Chula Vista before. My most recent rental began smoothly, pick up was fast, efficient. Check in was just the opposite. There was only 1 agent working, was Saturday at 11:30 a.m. & very busy. The waiting area was completely full with customers requiring rental vehicles. It is was a chaotic environment, kids making a lot of noise. I'd set up a LYFT ride to arrive at approximately 11:45 which should have been sufficient to finalize the return. I waited 20 minutes to speak with the agent. She waved me off twice. Finally caught her attention just before noon, handed off the fob. Her very short feedback was "will call if there are any issues". I haven't received my online receipt yet, it's already Tuesday. The customer service level was unacceptable. Please
I had rented from them several times over the yrs.... But since I had my own guy I was used to him. New office not so much. I would like to put here that I'm giving them a way to fix the issues I'll do a Google review AFTER so it will be fair, I don't like giving 1star & I think this my 2nd time having to. MOST IMPORTANT MSG PLZ PUT AN AFTER HRS HELP line, they have one to report mechanical issues but not After hrs. Since u charge everyday, we should have the same CS abilities we have M-F all hrs day & night. NOT BANKERS HRS.....
We had a problem getting a full size car which we had reserved. They gave us an SUV for price of full size vehicle. SUV was great. We greatly appreciated the solution to situation. It is the only rental company we use.
The enterprise rental car in Chula Vista on Broadway provides great customer service for the rental and return of the vehicle! Every agent there was very friendly and helpful with my transaction there. Vehicles were well maintain and presentable for a great rental experience! Everyone there provided a great experience! I would definitely refer this place and return for all my rental needs. A+++ and a 5 star experience! Definitely returning in the future if I ever need another rental!!
Totally recommend! Excellent cars, prices and staff. Wouldn't rent anywhere else!
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.