Enterprise Rent-A-Car

This isn't the first time that gave me a subpar/unsafe car. Having seen this happen twice, I would not trust them again. Edit: while I sincerely appreciate them responding to this review, I wish they had fixed the way they work after the last incident. I've now included the picture of the car that was given to me in May with tinted glasses at 5% visibility, way below the legal limit. I reported but left it at that without giving a low rating. But then again, yesterday I was given a very substandard car that I had to return because the pickup is horrendously bad that it posed a danger on the road. Given that I spoke to them last time and things haven't changed, I have no intension of calling again. Thanks.

Never had a problem. Always good cars, staff and managers are friendly, fast service, always check in online for faster service. Money comes back each time just take care of vehicle. Easy process! Five Stars for this Branch ⭐⭐⭐⭐⭐

I love Enterprise (The brand) and everything they stand for, but this location is notoriously lagging behind all others in efficiency. And don't even bother early check in and payment online....won't affect the hour long wait to get your vehicle even if you don't need a ride. Consistently same results for me at this location only. Ive had to try to use this location due to their opening earlier then the other local Enterprise, but have never had a successful experience here and each time my appointments or plans have been canceled because of their inefficiencies. If you have to have a reservation and you check in online, they should know how many people they need to put in a car that morning. Why no cars are ready I do not understand... I don't have this experience at other Enterprises. Ha

Had a fantastic experience! Chloe was super kind and helpful early in the morning when picking up my rental, and Donnie was great when I dropped it back off later that same day. I forget the name of the gentleman who assisted me over the phone with my questions about the early return policy, but he also had a fantastic attitude and answered my question and he was very welcoming to everyone that came in while I was being helped by Donnie. Thankful for their flexibility and kind faces!

There was no hassle renting a car at Enterptise. Everyone was very efficient from picking up to dropping off. I would definitely recommend Enterorise Rent-A-Car.