Enterprise Rent-A-Car

My experience with the New London location was perfect. The exact car I wanted to rent was ready to go and at the time needed. The office staff clearly explained the terms and reviewed the car’s important features before I left for my trip too. The staff, both picking up and dropping off, were just the nicest people and made it so easy and comfortable for me that I highly recommend this particular branch. They have definitely earned my business for the next time I visit. Thank you Taylor and Sean with Enterprise of New London!

Had an excellent experience at this enterprise in New London. Staff very professional and courteous. The car was clean and smelled pleasant. Reasonable price for a last.monite rental. Would definitely rent from them again.

We had a great experience with Enterprise in New London, CT. Our car broke down and we needed a same-day rental fast, and Emily was incredibly helpful. She jumped right in, made the process quick and easy, and completely saved the day during a stressful situation. Excellent customer service and a smooth experience overall. Highly recommend!

The day of my rental, the size rental that I had reserved 3 weeks in advance was not available. I had to make do with a much smaller vehicle. They did try to call me 45 minutes before I was to pick up the vehicle to tell me, but I was in no position to find another rental with such short notice. Picking up the appropriate sized vehicle later was also not an option as they had none for the 4 days I was renting the vehicle. I should have been notified sooner and they should have made sure they had the right vehicle. My other experiences with Enterprise have been very good.

The staff was so friendly. The car smelled so bad but they were very under standing and even gave me a ride back to my auto shop where my car was getting fixed. I also left two pairs of sunglasses in the car when I returned the car; they haven’t gotten them back yet which sucks because they are worth easily $500 dollars but said they tracked them down and are going to get them back next Wednesday. So some bad happened but they cared and are going out of their way which I don’t think others would do the same. So thank you.