Enterprise Rent-A-Car

These guys were incredible. The employees were friendly and professional. Explained everything and were happy to answer any questions. They picked me up from the body shop I left my vehicle at. Myself and another customer were taken to their office, couldn't have been much after they had opened. I didn't wait long at all. But the best part was that when I spoke to them prior to pickup, they actually heard me. I requested a smaller vehicle, as thats what I'm used to driving. I asked for decent tires or AWD because I live in the woods and am on the roads earlier than the plows usually. I also, jokingly, asked about a manual as that's what my car is, and they didn't have a strictly manual, but they set me up with the exact same model as my car, just newer, and it had paddle shifters. That is

The people at Enterprise Oneonta are great! I had a sudden and urgent need for a rental and I was consequently worried and anxious. Called Enterprise. My phone call was handled swiftly, pleasantly, efficiently, and correctly. So I could breathe easier. Pickup …. the same. Drop off …the same. The car and the price were right, too. Couldn’t be more pleased.

I walked into Enterprise with no idea what I was doing. I had never rented a car before and honestly expected the whole process to be confusing. Jill completely changed that for me. She made me feel like I had been renting cars for years. She explained everything in a way that made sense and never once made me feel rushed or embarrassed for asking basic questions. She went above and beyond to make sure I felt comfortable and confident. She helped me pick the right car, talked me through every step, and checked in to make sure I was good before I drove off. She truly cared about my experience and it showed in every part of our interaction. Enterprise is very lucky to have someone like Jill. She took something I was nervous about and turned it into such a smooth and positive experience. I

The 2 vehicles I rented were beautiful 2025 models with all the features. The staff were courteous and attentive. I’d definitely use them again.

The car was nice, clean, affordable, and fuel efficient. I received a free midsize car because the compact one was taken. I was taken back a little bit by the $300 deposit fee in addition to the car rental. (In 2006 when I rented a car from Enterprise, the deposit was only like $100 or $150.). But overall good value.