Enterprise Rent-A-Car

My experience here was phenomenal. Other Enterprises didn’t have very good vehicle options. They ended up giving me one that had just gotten released that hour. After a rear end accident, Cynthia took great care of me upgrading the vehicle and Dylan was phenomenal with the process of getting the rental set up.

Horrible experience on 2 levels. Locally don't take reservations for cars that you don't have don't ignore the ringing thing on the desk. Corporate side, don't advertise cars in stock and then not have them. I have been a customer of Enterprise for almost 20 years. I have never been so poorly treated, ignored and otherwise. EDIT: Reply to owners response. If you truly care you have my info. I am contactable.

You get what you get. I was placed in a long-term corporate rental with high mileage. Shortly after, the oil change warning came on and the wipers needed replacement. After multiple calls, the location declined to swap the vehicle or bring in alternative inventory and instead asked me to handle routine maintenance myself at Firestone. If you’re already stuck at this dealership and it’s your only option, it will work as your only option. Otherwise, I wouldn’t recommend it.

Great, fast service. Car was just meh but nothing wrong with it. In and out quickly without hassle. Would call this 4.5 but I can’t do .5 LOL

Really great car. Always love enterprise. Team was super helpful answered all my questions and anything I needed