Enterprise Rent-A-Car

I had a fantastic experience. Josh promptly picked me up and secured a vehicle for me and Breezy (think that was his name) walked me through the vehicle and inspection and provided information for add on services. Once I left the vehicle at the shop, I was promptly called to confirm vehicle was returned and deposit was returned. Everyone did a fantastic job from start to finish

Awesome rental experience with Enterprise, needed a rental while my vehicle was in the shop for accident repairs. Enterprise picked me up from the shop and had a quick checkout procedure at location all done in the rental. Dropoff process was quick as well all of the staff were very helpful and friendly. Will definitely rent from Enterprise again.

I had the most pleasant experience at the Ralston/Omaha local enterprise location. Breezy, Josh and Diego were very professional, and extremely friendly. I was frustrated at the airport was sold out, but I feel like I got much better service by coming to this location. Thanks, boys!

My wife had a rental reserved through insurance. She was scheduled to be picked up at the auto body shop at 9:30. They didn’t arrive until 10:30. And then the driver proceeded into the body shop to get some coffee making her wait even longer. On her way home from Enterprise she discovered that the vehicle was out of windshield wiper fluid and didn’t have a rear windshield wiper blade. This placed her in a very dangerous situation as she was on the interstate and it had snowed 8 inches overnight. She could barely see out of the windshield. This place is an absolute joke and should be avoided. Follow up….my wife followed up and contacted the person in the response link. She was told the regional manager would call her. That was well over a week ago…..maybe two. She never received a phone

Helpful customer service. They were nice and polite. The only thing I would like to recommend is that they let each customer know if there is a flat tire or something like that that is responsibility of the renter. If there is an engine problem or what have you then there is a phone number to reach out. That kind of information is great to know firsthand walking out the door what I need to take care of versus what Enterprise Rent-A-Car takes care of. It would probably also help eliminate a lot of phone calls Enterprise Rent-A-Car gets or receives if customers know when they're renting the car out the door what they are responsible for versus the rental service. I did give a higher rating because of the customer service but the car was dirty. There was not any trash basically but it had not