Enterprise Rent-A-Car

Big lot right across from the bj's gas pumps. We have been waiting for a specific car to rent due to major issues with our own vehicle. The young man working here called us daily to update us and the day one finally came in roght at closing, he stayed late so we were able to make it there to finally get what we have been needing. Really thankful for him and his customer service. Have had the car a few days and no complaints.

Alex and the staff have been very pleasant and kind throughout my rental experience. I had the rental from January until now, so almost 2 months due to unexpected delays with my insurance claim & waiting on my totaled car to be repaired. I dropped off my rental today, but from start to finish, everybody was nice and I appreciated the friendliness throughout everything. I’d recommend this place for all your rental needs

I reserved a minivan for our winter trip months in advance, and I also called a few days before pickup to confirm that my reservation would be honored. When I arrived that morning, Enterprise told me they had no minivans available. Instead, they offered me a much smaller vehicle with a weak excuse. The employee said they “hadn't been able to get minivans for the past week.” If that’s true, why wasn’t I notified? Why was my reservation confirmed just days earlier? This exact thing happened to me last year at a different Enterprise location, so I was especially careful this time. I chose this location because of its good reviews and genuinely hoped it would be different. It wasn’t. I felt lied to and completely disregarded—as if individual customers don’t matter, and unless you are a corp

I’d like to give a special shoutout to Nick Quintana at this Enterprise location. We’ve rented here 4–5 times so far, and Nick has been consistently amazing. He’s very approachable, answers all our questions patiently, and makes the entire experience comfortable and easy. His friendly attitude and positive energy truly stand out. Great customer service like this keeps customers loyal!

Justin went above and beyond. He explained how to use the truck we rented. Went over all the paper work and treated us right. I’m a local to Sanford and will be recommending this location to everyone I know. Prices with uhual was almost triple what the rental ended up costing me all together. Truck even had a lift gate which is game changer!