Enterprise Rent-A-Car

Spencer is the Man! He assisted me upon checked-in & had such a professional attitude with great service. He was very patient with me during the entire process & had even wished me well with safe travels once I received the keys to my rental. This has been such a wonderful experience. Overall I will be back very soon! Thank you, Mr. McNeight! 🫡

(CONS) I am extremely disappointed with my recent experience at this Enterprise location due to repeated operational failures and unprofessional staff conduct. First, my vehicle was not ready at the scheduled pickup time, resulting in a 45-minute delay. When a SUV was finally presented, the oil warning light was on, with staffers asking if we still wanted to rent it (sir no) which should never occur if vehicles are being properly inspected prior to rental. Additionally, the vehicle was not properly cleaned. Although it initially smelled heavily of air freshener, by day two of the rental on a 70 degree day a strong sour odor became apparent throughout the SUV. Upon inspection, I discovered a baby’s bottle of milk left under the 3rd row truck, which had clearly been there long enough to cr

The team here are amazing. I had the pleasure of working with the same representative twice in the past few weeks. I also talked to two other people. They engaged in friendly conversation and helped to discern a slightly unique situation. Very nicely for the end of the day before the store closed for Christmas. At more than just this location I have encountered great customer service at Enterprise in general. This will definitely be my location for any rental car needs going forward as I live close and they were truly great.

Tyria (Ty,) and her team, at Enterprise the Battery in Atlanta, are professional, personable, knowledgeable and very efficient. Ty and her team always go above and beyond, and make you feel like you are their only customer. You are in and out in literally 2 to 3 minutes, every single time. We rent cars weekly, and have NEVER received customer service like we do here...Need I say more!!!! They're AMAZING! Thank you, Ty and crew!!! Wanda

This is a great branch to rent from! I especially appreciate the professionalism of the staff. This was one of my 1st times renting at this location. The staff was kind, helpful and accommodating. Special shout out to Tai....Spencer (i think thats his name)....and Tyler. I was in a tight situation where I was in N.C....and my business card was stolen/ misplaced. Tyler was so accommodating and really helped ease my anxiety withnxt steps on how to pay for the car . Tai did similar when it came to rewriting my contract. Im actually really appreciative of her help and flexibility - thnx again Tai. And BIG shout out to Spencer for his authenticity and professionalism and the knowledge he displayed over the phone when it came to rental car policies and my contract. I appreciate this team.