Enterprise Rent-A-Car

There isn’t much I can say that is positive. I rarely give negative reviews, but this time I felt it was necessary. I’m sick and tired of poor customer service. There seem to be fewer and fewer people who care anymore. Our situation was entirely out of our control. Our vehicle was damaged during a repair with a nationwide, well known, reputable company, that was supposed to be a same day fix. The company offered to get us a rental until the repair could be finished. Upon arriving we were treated like a sore thumb. Like we were an inconvenience. We needed a rental equal to the vehicle we own since the repair was expected to be lengthy and we had a trip to make (from New Hampshire to Alabama and back). We understood that with it being a last minute issue that it may take some maneuvering aro

They wont accept a cash app card even tho it’s considered a debit card. They have an account number and a routing number so it’s considered a checking account. Enterprise says its a prepaid card even tho its a visa debit card. They also over explain when its not needed. I will never go here again for a car if this is the experience i will have. Its not worth it

These guys are super responsive! Ben and Brian have been great to deal with. Thanks for your fantastic and quick service!!

Great experience. Fast and easy service. Nice vehicle. No gimmicks. Even covered the cost to fill the rental back up when I returned it. Highly recommend!

Experience was great, super easy pickup and drop off.