Enterprise Rent-A-Car

Actually...I am changing my review. Before I left they made things right and apologized for the AC being broken. There was a repair man there fixing it. Also, they were able to get me into a better car by calling the insurance adjuster and had me on my way pretty quickly. Upgrading them to 4 stars from one. The people who worked here were all really nice too. OLD REVIEW: Was rear ended by a AAA customer and was given this place to use while my car was being repaired. Place is hot they don’t have A/C. There was a room full of people waiting and sneezing in a small room. Took my info and was a full 40 minutes to get a janky car no where near the value of my car. Stay away from this place

Enterprise Rent-A-Car on Hawthorne Blvd in Torrance is my go to place when I need a vehicle. I have been going there for years. Jason (the current location manager) and his capable staff NEVER let me down. I will typically pick up a rental when going on an outdoor adventure to Yosemite, Zion or Bryce National Parks when I want the added volume of an SUV for my outdoor gear. Jason always has a good selection of cars, and if necessary, he will trade with another Enterprise location to get exactly what I am looking for. I have found that Enterprise also has very competitive rates. The cars are always clean and well maintained. The staff is always very efficient in completing the paperwork to get me on my way ASAP. They are always very flexible about after hour returns, if (more like W

3rd or 4 time renting from this location. Great service from the staff and got a slight upgrade as they didn’t have the car I booked. Car is cleaned both inside and outside before they hand the car over to you. Everything is done quite quickly and the process was very smooth.

Just bad! Completely understaffed on the weekend! Super slow and not efficient! What a joke! I had to wait for 1hr 15min to get into my car. Parking is next to impossible over there...

We booked a Ford Mustang convertible months in advance, but when we arrived, we were told only after check-in that no convertibles were available. They showed us four other cars, none of which were in the same class. We were never informed beforehand that our chosen car wouldn’t be available, and no proper alternative was offered. Apparently, all convertibles were called in for maintenance — with no idea when we could actually get one. Very disappointing and unprofessional.