Enterprise Rent-A-Car

I’ve been coming here for years. Has always had a great experience. I’ve left a review once before and thought that I’d update it and just say again how great they are. Nothing ever goes right but they try hard, two new people this past weekend, both Curt and Josh, were awesome. I saw them handle the rush from all the snow related accidents well. Super nice and they do their best. Just wanted to say how much I appreciate having a reliable rental place. And open on Sundays ! Thanks.

Staff is always helpful and friendly. Renting is simple. They don’t give you the run around. I rented with another company last year because Enterprise was not available for my trip and it was awful. I will only rent from enterprise going forward. I have rented maybe 10 times from enterprise in the last few years. Each time has been great they are so accommodating.

The beginning was nice then it wasn’t. I returned the car Sunday night when I was told I can drop it off and drop the keys in the drop box. I did. They charged me for a full day without any knowledge I called they said it was back in the system Monday. I said I dropped it off Sunday night I am not paying for another day! If you see keys in a drop box clearly common sense means it was dropped off when closed! I asked for a refund for the amount they charged me and I go and look they only gave me SOME of my refund!! Like ridiculous!!! If you quote someone a price stick with that price!!! If you have a question about a drop off knowing the keys were in the AFTER HOURS DROP BOX call and ask!! So I got charged and the only refund some of my money! Not happy!!

This particular location helped me out big time when I had to take my car to the shop. They gave me a ride from the shop to pick up my rental which was a huge help ! The staff there helped me with the rental's touch screen I couldn't initially work. And the rental itself was great ! An Audi A6! Overall great experience! I'm glad they rented me a car to use for work while my own was in the shop !

I love this place normally fantastic I had a bad experience this time around. Won't hold it against them I understand we had a storm but you can't give up on quality NEVER HAND OVER A FILTHY CAR to a customer it was dirty inside and out my clothes were ruined when I got to where I needed to go also I returned the vehicle before 2:00pm in fact it was 1:15 pm said I returned it a 3:30 did not get charged extra or anything like that but that was a big thing for me. .