Enterprise Truck Rental

RA#: Renter: 10QQ7K Regarding my experience at your location: It was terrible - incredibly inefficient and unprofessional. 0 stars; will not come again. I had to wait for 30-minutes at your location due to there be no employees or representatives when I came to pick up the truck although it was well into the middle of the business day. Instead, a sign was posted on the inside front door stating the employees were “out helping other customers” and provided a number to call. Which we did. Ebony answered the phone and said she was out doing deliveries (not helping customers). That she had called me that morning to affirm the reservation and had left me a voicemail. Fantastic - but does my not answering the phone call mean the reservation is cancelled? I was in a hospital and had silenced

Worst experience of my life. My truck broke down so I had it and my trailer towed to this location because they said they had a truck. Got there about 1:30. Nobody was there. The doors were locked. Guy didn't show up till about 3:30. Then he would not take my business debit card because it was out of state. Even though I'm a repeat Enterprise business customer. Even though I have a commercial business and the debit card was a business account. Even though I had the bridgeton Missouri location. Call them and tell them I'm a good customer. There was no manager on site. Tried to contact the regional manager. He never replied. This place is a joke. Ended up having to walk to home Depot and rent a truck. Drove back to bridgeton Missouri location and they took care of me with zero problems. Like

Ebony provided Top Shelf service from the moment I walked through the door until I left. 10/10 recommend this Business for your Commercial Truck needs.

⭐⭐⭐⭐⭐ Exceptional Service from Enterprise Truck Rental and Ebony Nelson I recently rented a truck from Enterprise Truck Rental for a business trip, and I couldn’t be more satisfied with the experience. From the moment I walked in, the service was efficient, professional, and incredibly customer-focused. A special shoutout goes to Ebony Nelson, the branch manager, who truly went above and beyond. Ebony was not only welcoming and friendly but also extremely knowledgeable and detail-oriented. She made sure I was set up with the right vehicle for my business needs, and she handled the entire process with a level of care and professionalism that’s hard to come by these days. The truck was clean, reliable, and perfect for the trip. Ebony even followed up to ensure everything went smoothly, wh

Long story short...our truck was in the shop for a few weeks. Enterprise in Clarksville set us up with a RAM nice but we had a camping trip with family coming up & we didn't want to miss it. The RAM we had didn't have towing capability for our nearly 40 ft camper & didn't even have a Hitch. Contacted ENTERPRISE TRUCKS in Clarksville, they hooked us up!! The 2nd RAM Truck was a 2500 Diesel with a hitch and a reducer! Thanks to Nicholas Yarbrough who answered all my phone calls, questions & found us a perfect 4x4 truck! Thank you to Ashley Dermody going above the norm and helping us through the process of turning in one RAM truck for the other RAM truck with our insurance on the phone! Camping & seeing family in KY & IN are on schedule! Can't thank Nick & Ashley enough!!!