European Auto Motors LLC

I brought my GTI in for a diagnosis on a small leak and wanted to get a professional quote for the repair. While the front desk receptionists were very kind and professional, the experience with the service itself was mixed. The quote I received was significantly higher than expected, and when I asked for clarification on the specific issues with my car, I was met with a strange attitude from one of the mechanics. I appreciate the help from the front office, but the communication from the shop left a lot to be desired.

Took my Porsche 911 in for a major service, new tires, and a major ac repair replacing my evaporator. The technician was great! He had many hours of repairs to do, he explained every need I had and was very trustworthy regarding all my needed work. He even informed me of repairs I need to pay attention to for future repairs. I appreciated the attention and care he showed my vehicle. At pick up I was so excited on the drive home as the car ran great, made me feel like it was new again I really love European Auto and all the staff. I highly recommend them for any work you need. By the way I should know what great service is as I was the service director at the Collection for many years ( retired now) and I choose to take my favorite car to them.

Very good experience with the European Auto Motors. I took my wife's Jetta there and they were quick in their diagnoses and they communicated the information to us very well. The repair was also fast. Their price was fair compared to others. They have a very organized, clean and modern shop which is also testimony to their quality and care for their work. I would recomend them to my friends and family.

Very overpriced and falsify labor hours and order extra materials to increase price. Labor time (HR) the wanted to charge me was double of what other shops including the dealer told me for the same job. They wanted to order excess material that wasn’t needed at full dealer price when they could be easily be obtained for 20-30 percent cheaper from authorized dealers that sell the same part (verified by part number). After paying 250 they told me if I left (after they quoted me 10k 🤣. Then they would not use the 250 diagnostic fee to discount the cost. Which the dealer even does.

If you’re looking to service your European car without the excessive prices charged by dealerships, this is the place to go! They are professional, reasonably priced, and highly knowledgeable about European cars. Danna, their customer service representative, is always friendly, greets you with a smile, and provides exceptional service every time. Highly recommend this place!