Expert Auto Repair, LLC

Lacey, WA · Auto repair shop

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Lacey
#9
of 55 shops
City Percentile
70%
rating percentile
Address
Expert Auto Repair, LLC, 3940 12th Ave SE C, Lacey, WA 98503
Phone
(360) 455-8116
Website
xpauto.wixsite.com/expertauto

Expert Auto Repair, LLC is an auto shop located in Lacey, WA. It is one of 55 auto shops listed in Lacey. Its 4.7-star rating is above the Lacey city average of 4.4 stars. It ranks #9 of 55 auto shops in Lacey. There are 10 photos associated with this location.

About Expert Auto Repair, LLC

oil changes, AC work, engines, brakes, transmissions, timing belts and water pumps, starters, tune ups, check engine lights, headlights, turn signals and brake lights, anything under the hood

Customer Reviews

★★★★★ 5.0 Chris Wesolu · Jul 2025

These guys are the best of the best. Honest, prompt and knowledgeable. From Dennis at the front desk keeping me updated on the diagnosis and Troy going above and beyond with a quick resolution and pointing out other concerns that not even the Chevy dealer noted (went in the an oil change and inspection only 2 weeks ago). He called me to even show me under the vehicle what exactly he was talking about. He paid great attention to detail. Everyone there is kind and communicative. I can’t thank them enough for getting my corvette back on the road same day. Finding a trusting mechanic shop is somewhat rare and these guys are definitely the ones to go to.

★★★★★ 5.0 midorialexandros · Jan 2022

Great service, very friendly, knowledgable mechanics. Dennis is great to work with and the owner, Kevin, is very kind! You're not going to find a better shop anywhere in town, I promise. There is a reason you see other reviews for this shop that have customers that have been coming to them for years! The labor rates are reasonable and they take the time to explain, and show you the issue. They're HONEST, and are not going to sell you a bunch of extra services you don't need, and they actually care about the work they do. I can tell you these things with the utmost confidence. I'm not a mechanic by any means, but I am mechanically inclined and can do some repairs myself. The hours of labor they quoted for the the repair were done by the actual amount of time it took them to do the job. Pri

★★★★★ 5.0 Alicia H · Nov 2022

The blend door motor went out in my car and they got me right in and diagnosed the issue quickly. (I had no idea what the issue was, but when I explained what was going on, they knew what was wrong) It took a couple days for the part to come in, but that’s ok as I had other ways to get to work. The customer service is exceptional and would definitely recommend. I had also taken my old car to get my ignition fixed(had too many’s keys on my ring, oops) and I remembered back then the customer service being exceptional. I was worried it was going to cost an arm and a leg, but it was very reasonable. And this was including the diagnostic fee. One more thing that really stood out. A couple of months ago when I was parking under the carport, I took the turn too wide and hit the green wooden pole,

★☆☆☆☆ 1.0 Jamilah Smith · Apr 2025

This is an edited post. Interpret it how you will, but these are the facts. I'm new to the area and came to this shop based on reviews. I'm a young black male in college, so I don't have a ton of money. I brought my own parts into the shop, hoping to save a little money, and was quoted $361 and some change out the door including tax. When I picked up my vehicle the price changed to $425 and some change, due to additional work on my vehicle. I was never informed of a price change before arriving to get my vehicle and I never approved of any additional work. I gave 1 star because repairs were NOT made, time of completion was fabricated, and price change last second was completely unfair. These are the facts, nothing has been exaggerated or made up.

★★★★★ 5.0 J Miller · Jun 2024

I've had work done on two vehicles so far and have had nothing but great experiences with this shop. The first time I had a radiator blow and they were able to get me in that day on short notice and get me out the door by the next day. The next time they got my mom's car road ready after it sat for a year. Fair prices, open communication both times. Dennis has always been able to answer my questions and was super helpful and professional. Kevin was great too.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Auto repair shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.