Expert Collision Center

Marshall, TX · Auto body shop

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Marshall
#18
of 103 shops
City Percentile
49%
rating percentile
Address
Expert Collision Center, 1007 E End Blvd N, Marshall, TX 75670
Phone
(903) 938-8957
Website
www.expert-collision.com
Status
Closed · Opens 8 AM Mon

Expert Collision Center is an auto shop located in Marshall, TX. It is one of 103 auto shops listed in Marshall. Its 4.6-star rating is above the Marshall city average of 4.5 stars. It ranks #18 of 103 auto shops in Marshall. There are 7 photos associated with this location.

About Expert Collision Center

Expert Collision Center provides auto body repairs & towing to the Marshall, TX area.

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 parker wood · Feb 2026

I recently had them replace my windshield for less than half the price that another national company wanted. Upon picking up my truck, I noticed that the outside was washed and that the inside had been wiped down and vacuumed. They even emptied my trashcan that I keep in the truck. Very clean install, very professional staff, and timely service, all for a great price.

★☆☆☆☆ 1.0 Sybil Luxara · Feb 2026

Looking to get repairs done to my vehicle and reviewing companies. I normally don’t leave negative reviews, but the way this company handles feedback that they do not like is unacceptable. It’s not just the original issue that’s concerning — it’s the pattern of hostile, defensive, and unprofessional responses to customers who leave honest reviews. Rather than acknowledging concerns or attempting to resolve problems, management replies with dismissive and combative comments that come across as rude and unapologetic. That kind of attitude speaks volumes about how customer concerns are valued and leads the reader to place credence in the initial review given. Constructive feedback is an opportunity for improvement, but here it seems to be treated as a personal attack. Until the company lea

★★☆☆☆ 2.0 Jay Cee · Feb 2026

Quality Work Over Shadowed by Poor Service and Alignment Issues. I am giving two stars only because the paint and body work look good; however, the customer service and mechanical work have significantly declined. As a customer of several years, I’ve watched this business go downhill under the current ownership. We brought our vehicle back immediately after a repair because the alignment was off, causing uneven tire wear. We were dismissed and told it was "already done." After being forced to buy a new tire and seeing the same wear return immediately, we went back again. We were met with a rude, condescending attitude and told we "waited too long"—and that they would only help if we paid a fee and bought yet another tire. There is no "service with a smile" here anymore. Against my better

★★★★★ 5.0 Terry Guerra · Dec 2025

The people here were so kind and professional. The paint was a perfect match and they cleaned up the total vehicle for me it was like sitting in a brand new car again. I would recommend Expert Collision Center for all your vehicles repairs.

★★★★★ 5.0 Quinn Ponder · Oct 2025

I stopped by to see about replacing my windshield. Service was great! I had my windshield within the week and it was a great price! Follow up calls were very professional. Thank you!!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Auto body shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.