Extra Mile Automotive LLC

My truck has been in this shop for 5 months now pending a fuel pump change. They never answer the phone or call back, and I've tried calling well over 100 times at this point. When I stop by in person, no one is around. It seems as if they've just abandoned the shop and left everyone who had a car there out to dry. If they ever DO open back up and start answering the phone, DO NOT use their services.

I just moved to the area and have been looking for an honest, affordable automotive center and I absolutely found it here with Extra Mile. Within 5 minutes of pulling up they were already changing my oil (cheapest oil change in the area might I add). Not only that they were incredibly friendly and personable people! Gotta love family owned businesses! 5 stars

Small shop that was easily overwhelmed by what should have been a straight forward request. I had them replace a fender after my car was hit while parked. The shop was required to communicate and coordinate with the other party's insurance company. The repair was slowed down by countless errors in communication between the shop and the insurance company, the shop and their paint supplier, and the shop and myself. Replacing and repainting a fender ended up turning into a 15 DAY affair. This shop lacks the competency and man power to operate effectively and I would stay away for anything beyond a simple oil change.

You have people who care working on your vehicle. And they care about keeping your vehicle running. The extra mile that's often needed.

The owner is rude and unprofessional. Will scream and holler at you over the phone. You can call 10 times with no response Or if someone answers it's a mechanic who can't help you with anything other than working on the car and then you have to wait days for a response from the owner who is going to mention everything but what you called about