Faithful Auto LLC

I took my vehicle to get repaired after an accident to and Faithful Auto took care of me start to finish. When I went to pick up my vehicle you couldn't even tell it had been in an accident. Great people, great service 100% would recommend.

I do not recommend taking your Mopar to this shop. Lack of communication for a major issue that was caused at the shop and was turned around and blamed on me. Little did they know I am knowledgeable about vehicles especially my car. I was doing you all a favor with giving you my business. Towed my Challenger out of there to reduce further damages and got it fixed the same day. Let me know if you have any questions and I can provide more insight and details.

JUST DON’T GO! I recently had to replace my entire engine in my 99 Tahoe. This was after I had taken it there repeatedly to “fix a long cranking issue”…. Three trips there and thousands of dollars later…. The long crank issue was still there but now my engine was knocking. Metal shavings in the oil pan because they misdiagnosed a simple fix. I’m out over $7,000 to replace that engine. I reached out to the owner TWICE TO see if maybe he would refund one of the “repairs” but he refuses to respond. Please note: I’ve known this man for over 20 years and he refuses to respond. I had taken ALL of my vehicles there for the last 20 years ….. I will NEVER take one back there…..EVER. You have been warned!

DO NOT TRUST! I am very disappointed with Faithful Auto and do not/will not ever recommend them to anyone. We took our Expedition in on May 19th and was told the fuse box needed replaced. Was quoted 1,000 dollars. We asked them to look over the vehicle for any other major issues before spending the money to fix the fuse box. They called us back with a few things they saw may need fixed soon such as the brakes. We told them to just fix the fuse box at this time as my husband would fix the brakes himself. We were told The vehicle would be finished May 24th or 25th. When checking on the vehicle status we could never get a call back. June 4th we reached an answering service letting us know the shop was closed for vacation and no one would be back until the following Monday. Yesterday, June 12

I am very disappointed in faithful auto. I had my 06 jeep rubicon in for an outer seal leak on the rear-end right side (dana 44). After a few weeks I noticed that it was still leaking. I wasn't too worried about that because I have had previous issues with it. But a little while later I needed to replace the shocks and when I removed my tire I saw the damage they caused by pure negligence. They bent my lug studs and stripped out my lugs so bad that I couldn't get my tire to seat on the rotor all the way and my lugs would not tighten. What really bothers me is if they are that careless with the studs did they also damage my gear splines? If so I am going to be out hundreds.