Faribault Harley-Davidson

Jen was amazing. Even though she knew I wasn’t buying that day, she still took her time to walk me around. She answered all my questions and gave me very good advice. Everyone was warm and inviting. I wish the bike selection was a little better. But I still think it is a great shop.

I went through their Motorcycle endorsement riding course and once I got my endorsement I went Harley shopping and found my bike. I went in and they treated me with upmost respect, they were there to answer any questions I had and I was able to bring my bike home the same day I was approved. The employees were friendly and respectful and made you feel at home. I bought 2 Harley’s from them so far. Good people.

I would like to share a recent experience with my bike rental with Faribault Harley Davison. Back in early October I rented a motorcycle from said dealer. I told the rental agent that I wanted to originally rent the bike for 2 days. 2 days before I rented the bike I mentioned that I only wanted to rent for 1 day (24hrs). Rental agent said not problem. When I came to rent the bike I had confirmed that the rental was only (1 day) and supposedly he said that he made the change on day of rental. Come to find out that I was charged for 2 day rental. $287.00 for extra day. I was told that they would only give me store credit for another rental within 365 days (Oct. 2026) from initial rental. Although the experience up to then was good, I was furious that they will not reimburse me for rental.

I ran into Mike from Service one day at the store after my bike had died. He went above and beyond—spending a lot of his own time troubleshooting the issue and even calling another guy from the shop to help. They both took time out of their day off just because I was a local Harley-Davidson owner in need! I’ll definitely be visiting the store and using their services in the future.

Perfect place to get the bike of your dreams , my family/friends has been going there for years and is the only place they go to. Sales doesn't rush you or keep any hidden fees or anything to stop a sale going threw. I consider them a dealer for the people not a dealer for the money. Also shout out to the coolest service tech GARGOYLE!!!!! You had my back i got you. See you all again in a few weeks.