FasTesT Emissions - Eubank

Carlos Munoz, was courteous and professional. I had come in for a retest and he told me what their recommendation was after doing a car repair in regard to emissions testing. He let me know that was the possibility it could fail and he wanted to make sure I was good with doing the test, to which I said yes. My vehicle did end up passing. Nonetheless I did appreciate that Carlos was looking out for customer before doing the retest rather than just blindly going through the motions.

Never had an emissions test done on any vehicle before, I brought a friends car in to get one done since she was out of town. Carlos was super quick, friendly, and made the process easy. I plan on returning here in the future for my own vehicle.

I came on October 27th at 10:15 am to get an emissions test. There was a car in the bay so I waited behind them. When the car finished, the guy working put the cone back and left me sitting in my car for 5 minutes or so. I got out of the car and approached the bay and he came out and threw his hands up at me and told me he was waiting on me and I should have known he was ready. I responded I still saw the cone in the bay and I thought maybe you were finalizing paperwork and you were going to waive me in. His response was it didn’t seem like I was waiting for a test. Umm what? Sir, I don’t have time for this back and forth. I have a lot of other things to do. Absolutely terrible customer service. And so much for “fastest emissions”. What a joke. Talking to people is half the job. This guy w

We go here every time, they have always been so nice and kind. We appreciate that! Give them a chance pull up to the cone and they will help you from there 😁😂

Micah DeBeary customer service was amazing. He got me in and out. He was such a sweet person!!